Gotas de Goorin
Acceda a productos exclusivos, incluido el codiciado Friday Drop, cápsulas y más.
GOTAS DE GOORIN
Acceda a productos exclusivos, incluido el codiciado Friday Drop, cápsulas y más.
Fundada en 1895, Goorin Bros. es una marca de sombreros icónica con historia e integridad que ahora se encuentra en su cuarta generación de liderazgo. Nuestros sombreros son los que llaman la atención e inician conversaciones. Nuestro servicio hace que sea fácil para las personas expresar con confianza su propio estilo personal. No somos un comercio minorista tradicional. Existimos para ser el fabricante de sombreros familiar más establecido y confiable de Estados Unidos, mientras llevamos audazmente la fabricación de sombreros al futuro.
Buscamos personas audaces, apasionadas y positivas que quieran unirse a nuestra familia, ampliar nuestra rica herencia y llevar a Goorin al siguiente nivel. ¿Se considera motivado por el servicio al cliente, un pensador creativo, colaborador, conocedor del estilo y divertido? ¿Disfrutas de conversaciones interesantes, te encanta hacer felices a las personas y quieres ayudar a que todos se vean y se sientan lo mejor posible?
This is a key junior-level role that blends customer service with innovative brand initiatives to help drive revenue and loyalty.
WHO WE ARE, WHY WE EXIST, & HOW WE OPERATE
Goorin ® has been an American sportswear brand since 1895. We created our unique take on EveryDay Wear™. We expertly created hats and caps designed to celebrate individuality that millions of customers around the world, outstanding in their fields, wear as part of their personal self-expression. Built to last, Goorin’s high/low brand and creative recipe mixes constant experimentation, fresh innovation, elevated quality touched by hand, and obsessive creativity-always starting with something ordinary and common, giving it something extra to make something unexpected and uncommon. We believe that everyone is mildly remarkable, that life is meant to be more fun, less serious for maximum pleasure. We push the limits with our version of EveryDay Wear™ to create more euphoria which can have massive appeal. When you see our castle, a mark of confidence, you know it’s a Goorin.
WHAT YOU WILL BE DOING
We are looking for a passionate and customer-obsessed Customer Experience & Brand Engagement Specialist to join our growing team. This is a key junior-level role that blends customer service with innovative brand initiatives to help drive revenue and loyalty. You will be responsible for engaging directly with customers through 1:1 email communication, answering customer questions, and supporting loyalty programs. Additionally, you will spearhead exciting projects like uniform programs, GovX, and college ambassador programs to expand our brand reach. The ideal candidate will have a deep passion for delivering exceptional customer experiences, while proactively seeking new ways to acquire and engage customers.
WHAT YOU WILL BE RESPONSIBLE FOR
· Customer Engagement & Support: Serve as the primary point of contact for customer inquiries, providing timely, personalized responses via email and other communication channels to ensure a high level of customer satisfaction.
· Revenue-Driving Programs: Assist in the development and execution of revenue-generating initiatives such as uniform programs, GovX partnerships, and college ambassador programs. Identify opportunities to grow these programs and expand our customer base.
· Loyalty Program Support: Support and help optimize our customer loyalty programs by identifying ways to enhance customer experiences and drive repeat business.
· Outreach: Send personalized email communications to customers, including follow-ups on inquiries, special offers, and loyalty program outreach. Ensure each interaction reflects the brand's values and enhances customer retention.
· New Customer Acquisition: Identify and evaluate new channels, partnerships, and opportunities to engage and acquire customers. Proactively suggest creative ideas for customer engagement, including new platforms, communities, or event partnerships.
· Brand Advocacy Initiatives: Work closely with the marketing team to develop and execute ambassador programs, focusing on college students, influencers, and loyal customers. Build meaningful relationships with ambassadors to increase brand visibility and drive revenue.
· Customer Feedback & Insights: Gather customer feedback from various touchpoints to share with the marketing and product teams, helping to inform strategy and product development based on customer needs and preferences.
· Support Marketing Campaigns: Collaborate with the marketing team to ensure customer experience initiatives align with larger marketing campaigns and goals, enhancing the overall brand journey.
· Cross-Functional Collaboration: Work with the CRM, loyalty, and digital marketing teams to deliver a cohesive and delightful customer experience across all touchpoints.
· Track & Report Metrics: Track customer engagement, feedback, and acquisition efforts, providing regular reports and insights to the marketing team. Analyze the effectiveness of customer experience initiatives and suggest areas for improvement.
SKILLS & EXPERIENCE REQUIRED
· Bachelor's degree in Marketing, Communications, Business, or a related field.
· 1-2 years of experience in customer service, brand experience, or marketing roles.
· Passion for customer service, with an ability to communicate empathetically and effectively with customers.
· Strong organizational skills with the ability to manage multiple projects and initiatives simultaneously.
· Experience in email marketing or customer communication tools.
· Excellent written and verbal communication skills, with attention to detail.
· Self-motivated with a proactive approach to solving problems and suggesting new ideas.
· Familiarity with customer engagement platforms, CRM tools, and loyalty programs is a plus.
· A creative thinker with a strong passion for building customer relationships and identifying new ways to engage.
PAY Salary will be commensurate with experience and qualifications.
The preceding job description has been designed to indicate the general nature and level of work performed within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to the job.
Goorin Bros is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Goorin Bros will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Police Code, Article 49, and Administrative Code, Article 12.
$50,000 - $75,000 per year
Goorin HQ - San Francisco,CA
As a Goorin Designer, you will be responsible for concepting, designing, and developing original and innovative EveryDay Wear™, aligned with the seasonal creative direction and created for the Goorin® consumer, including caps, apparel, accessories, and graphics.
WHO WE ARE, WHY WE EXIST, & HOW WE OPERATE
Goorin ® has been an American sportswear brand since 1895. We created our unique take on EveryDay Wear™. We expertly created hats and caps designed to celebrate individuality that millions of customers around the world, outstanding in their fields, wear as part of their personal self-expression. Built to last, Goorin’s high/low brand and creative recipe mixes constant experimentation, fresh innovation, elevated quality touched by hand, and obsessive creativity-always starting with something ordinary and common, giving it something extra to make something unexpected and uncommon. We believe that everyone is mildly remarkable, that life is meant to be more fun, less serious for maximum pleasure. We push the limits with our version of EveryDay Wear™ to create more euphoria which can have massive appeal. When you see our castle, a mark of confidence, you know it’s a Goorin.
WHAT YOU WILL BE DOING
As a Goorin Designer, you will be responsible for concepting, designing, and developing original and innovative EveryDay Wear™, aligned with the seasonal creative direction and created for the Goorin® consumer, including caps, apparel, accessories, and graphics. You will be part of a dynamic, creative environment where you will collaborate closely with talented cross-functional partners in Design, Merchandising, Product Development, and Brand Marketing.
YOU WILL BE RESPONSIBLE FOR
· Own design process from initial inspiration to final prototype, including market and inspirational research, Illustrator flat sketching, tech pack creation and revisions, fit development, and ensuring that the product meets the business needs of the seasonal brief.
· Own and deliver against all relevant GTM milestones seasonally, including preparation and follow-up for all Product Line Meetings, and developmental milestones.
· Create professional boards and present seasonal concepts and designs at PLM meetings and during interim workshops.
· Initiate and update design specs for all products in the Product Lifecycle Management System (Backbone), maintaining accuracy throughout the season.
· Review proto samples for accuracy, elevating the quality and design integrity from development to approval.
· Create and execute according to the seasonal direction established by VP of Design and Innovation, ensuring that the product is consistent with market trends while maintaining the brand identity and overall business strategy.
· Collaborate actively with cross-functional teammates, during workshops and seasonal line reviews, ensuring a cohesive product line is realized.
· Build strong relationships with cross-functional partners, to ensure alignment of creative ideas and business goals.
· Partner closely with the product development team, to ensure design specs are accurate and complete, and all raw materials are briefed according to our development deadlines.
· Domestic and international travel to our manufacturers for seasonal product development.
· Inspiration travel 2x/year.
SKILLS & EXPERIENCE REQUIRED
· 3-5 years of work experience at the Designer level, at an industry-leading brand focused on streetwear and/or fashion.
· On-the-job, proven success delivering market-leading products within a professional design and development process.
· Experience working on a high-performing, cross-functional team.
· Strong knowledge and understanding of the Goorin® product and customer, with an ability to make decisions and implement strategy based on new information and evolving trends.
· Ability to sketch technical “flat” drawings and freehand sketches.
· Proficient in Illustrator/Photoshop/InDesign and Backbone PLM, Excel, and Outlook.
· Proven success in delivering market-leading products within a professional fashion design and development process.
· Passionate about individual style.
· Proactive follow-up and flexible, open-minded attitude, in an environment of ongoing change and time constraints.
· Exceptional organizational and time management skills.
· Able to juggle multiple priorities and possess a sense of urgency in managing time and accomplishing tasks.
· Strong communication and interpersonal skills
· Equally effective in working collaboratively and independently.
PAY
Salary will be commensurate with experience and qualifications.
**This is not a graphic design or industrial design position.
The preceding job description has been designed to indicate the general nature and level of work performed within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to the job.
Goorin Bros is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Goorin Bros will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12.
$85,000 - $115,000 per year
https://jobs.gusto.com/postings/goorin-bros-fashion-designer-b1ee0952-5df9-45c7-9810-a05790fa6d21
BARRIO FRANCÉS - Nueva Orleans, LA
Actualmente estamos buscando estilistas/asociados de ventas a tiempo parcial con experiencia previa en ventas y/o servicio al cliente para nuestra sombrerería ubicada en el Barrio Francés. Los candidatos ideales tienen disponibilidad abierta, incluidas las tardes de lunes a viernes (turnos de cierre).
Este puesto tiene el potencial de convertirse en un puesto de tiempo completo.
a quien buscamos
Buscamos personas audaces, apasionadas y positivas que quieran unirse a nuestra familia, ampliar nuestra rica herencia y llevar a Goorin al siguiente nivel. ¿Se considera motivado por el servicio al cliente, un pensador creativo, colaborador, conocedor del estilo y divertido? ¿Disfrutas de conversaciones interesantes, te encanta hacer felices a las personas y quieres ayudar a que todos se vean y se sientan lo mejor posible?
No solo vendemos sombreros. Tenemos la capacidad de mejorar la vida de las personas, incluida la nuestra, todos los días a través del poder transformador de los sombreros.
Realmente amamos lo que los sombreros hacen por las personas, y a usted también le encantará.
¿Qué estarás haciendo?
Lo que ofrecemos
Hemos creado una cultura que recompensa a las personas genuinas, motivadas y amantes de la diversión que disfrutan de la compañía de los demás y respetan las habilidades de los demás. Nos tomamos en serio nuestro oficio. ¿Pero nosotros mismos? No tanto. Lo que hacemos es divertido, al igual que con quién lo hacemos.
Si cree que Goorin Bros. es el lugar adecuado para colgar su sombrero, envíe su currículum y su disponibilidad actual por correo electrónico a: careers@goorin.com .
SAN FRANCISCO - Sede
El Diseñador Goorin es responsable de desarrollar ideas y ejecutar diseños de productos de acuerdo con la dirección conceptual de una temporada. El diseñador debe tener un conocimiento profundo de la producción y el diseño de prendas de vestir.
Quienes somos
Goorin Bros., fundada en 1895, es una marca heredada. Estamos cambiando lo que es normal o esperado. Hacemos sombreros accesibles y otras piezas expresivas diseñadas con un estilo inesperado. Poco convencional, entusiasta y accesible. Alentamos lo imposible. Existimos porque la vida se vuelve demasiado seria y aburrida. A través de nuestra incesante búsqueda de diversión e imaginación, interrumpimos lo mundano.
Lo que harás
El Diseñador Goorin es responsable de desarrollar ideas y ejecutar diseños de productos de acuerdo con la dirección conceptual de una temporada. El diseñador debe tener un Profundo conocimiento de la producción y el diseño de prendas de vestir. El candidato ideal es un jugador de equipo meticuloso y colaborador con al menos cinco años de experiencia en un campo similar.
Se asociarán estrechamente con personas internamente en comercialización, desarrollo de productos y marketing de marca.
El Diseñador iniciará conceptos cada temporada que estén impulsados y reflejen la visión creativa y la estética de Goorin. Serás parte de un entorno dinámico y creativo en el que colaborarás estrechamente con talentosos socios multifuncionales del negocio.
Viajes nacionales o al extranjero a fábricas para el desarrollo de productos estacionales según sea necesario.
Habilidades y experiencia requeridas
Pagar
La compensación exacta puede variar según las habilidades, la experiencia y la ubicación.
Salario
$90,000 - $115,000 por año
Si cree que Goorin Bros. es el lugar adecuado para colgar su sombrero, presente su solicitud directamente aquí: https://jobs.gusto.com/postings/goorin-bros-technical-designer-316105b5-35cb-4bfb-b5f7-5c1c250db2ef
